Privacy Policy
At FluxonLogic, we understand that your personal information matters to you. This privacy policy explains how we collect, use, and protect your data when you use our smart budgeting platform and educational resources. We're committed to being transparent about our practices and giving you control over your information.
Information We Collect
Personal Information You Provide
When you create an account or contact us, we collect information you voluntarily share with us. This includes your name, email address, and any financial goals you set within our budgeting tools.
- Account registration details (name, email, password)
- Budget categories and spending goals you create
- Communications you send to our support team
- Survey responses and feedback you choose to provide
Financial Data
Our budgeting platform works by analyzing your spending patterns. We only collect the financial information necessary to provide you with insights and recommendations.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Transaction amounts | Budget tracking and analysis | 2 years after account closure |
| Expense categories | Spending pattern insights | 2 years after account closure |
| Budget goals | Progress monitoring | Until you delete them |
Automatically Collected Information
Like most websites, we automatically collect certain technical information to improve our service and ensure security.
This includes your IP address, browser type, device information, and how you interact with our platform. We use this data to prevent fraud and make our service more reliable.
How We Use Your Information
Our Core Promise
We never sell your personal information to third parties. Your financial data stays private and is only used to provide you with the budgeting insights and educational content you've requested.
Service Delivery
We use your information primarily to deliver the budgeting and educational services you've signed up for. This means analyzing your spending patterns to provide personalized recommendations and sending you relevant educational content about financial planning.
When you set a savings goal, for example, we'll track your progress and send you updates. If you're interested in our upcoming courses, we'll notify you about registration dates and relevant topics.
Communication and Support
We use your contact information to respond to your questions and provide customer support. Occasionally, we'll send you important updates about our service or new educational resources that match your interests.
You can opt out of marketing emails at any time, but we'll still need to send you essential service updates like security notices or changes to our terms.
Data Security and Protection
Security Measures
We take protecting your information seriously. All financial data is encrypted both when transmitted to our servers and when stored in our databases. Our team regularly reviews and updates our security practices to address new threats.
- 256-bit SSL encryption for all data transmission
- Regular security audits and penetration testing
- Limited employee access on a need-to-know basis
- Secure data centers with 24/7 monitoring
- Multi-factor authentication for administrative access
Data Storage and Location
Your data is stored on secure servers located in Taiwan, ensuring compliance with local data protection regulations. We maintain backup systems to prevent data loss, but these backups are subject to the same security measures as your active data.
In rare cases where we need to transfer data internationally for technical support, we ensure adequate protection measures are in place and obtain your consent when required by law.
Your Rights and Choices
Access Your Data
You can view and download your personal information through your account settings. If you need additional data or have questions about what we've collected, contact our support team.
Update Information
Keep your profile current by updating your information directly in your account. This helps us provide more accurate budgeting insights and relevant educational content.
Delete Your Account
You can delete your account at any time through your account settings. We'll remove your personal information within 30 days, though some data may be retained for legal compliance.
Control Communications
Manage your email preferences in your account settings or use the unsubscribe links in our emails. You'll still receive essential service notifications even if you opt out of marketing.
How to Exercise Your Rights
Most privacy controls are available directly through your account dashboard. For requests that require manual processing, send us an email with your specific request and account details.
We typically respond to privacy requests within 5 business days. Some requests, like complete data deletion, may take up to 30 days to fully process across all our systems.
Data Sharing and Third Parties
Service Providers
We work with carefully selected service providers who help us deliver our platform and educational content. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
For example, we use email service providers to send you course updates and cloud hosting services to store your data securely. These companies cannot access your information for their own purposes.
Legal Requirements
In rare circumstances, we may need to share information to comply with legal obligations, such as responding to valid court orders or protecting against fraud. We'll notify you of such requests unless prohibited by law.
We also reserve the right to share information in emergency situations to protect someone's safety or to investigate suspected illegal activities on our platform.
Business Transfers
If FluxonLogic is acquired or merges with another company, your information would be transferred as part of that transaction. We would notify you of any such change and ensure the new entity honors this privacy policy.
Cookies and Tracking
How We Use Cookies
Our website uses cookies to remember your login status and preferences. We also use analytics cookies to understand how people use our platform, which helps us improve the experience for everyone.
You can control cookie settings through your browser, but disabling certain cookies may limit some functionality of our budgeting tools.
- Essential cookies for login and security
- Preference cookies to remember your settings
- Analytics cookies to improve our service
Updates to This Policy
We review and update this privacy policy annually, or sooner if significant changes occur in how we handle your information. When we make updates, we'll post the new policy on our website and notify active users via email.
Major changes that affect how we use your data will include a 30-day notice period before taking effect, giving you time to review the changes and make decisions about your account if needed.
Questions About This Policy?
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: support@fluxonlogic.com
Address: No. 169號, Zhongzheng Rd, Douliu City, Yunlin County, Taiwan 640
Phone: +88676881134
We typically respond to privacy inquiries within 2 business days.